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Frequently Asked Questions (FAQs)
How to place an order on the Social Up Boost website?
To place an order simply select the service, for example, Instagram followers;
Select the quantity;
Insert the link or the name of the profile to receive the followers
Click on Add;
Select Continue shopping to buy more services or Checkout;
Complete your billing information;
Choose the payment method, click “I have read and agree with terms and conditions” and Checkout.
Can I place multiple orders at the same time?
Yes, you can place as many orders as you like.
Please note: if you buy 1000 Instagram followers and after 5 minutes, you buy another 1000 Instagram followers, we will only process the second order after the first one is completed.
How can I find out the link of the social media profile or publication in order to receive the serviceo (Smartphone and Tablet)?
Instagram:
How to know the profile link
How to know the post link
Tik Tok:
How to know the profile link
How to know the video link
YouTube:
How to know the channel link
How to know the video link
Google My Business:
How can I find out the link of the social media profile or publication in order to receive the service (Laptop and Desktop)?
Instagram:
How to know the profile link
How to know the post link
Tik Tok:
How to know the profile link
How to know the video link
YouTube:
How to know the channel link
How to know the video link
Google My Business:
I sent the wrong link when purchasing a service, what can I do?
If you sent the wrong link you should contact us Contact Form as soon as possible, if the service is not in processing, it is possible to update. If your service is already in processing, it is not possible to change. Please note that all orders are processed between 2 and 3 hours.
I have already made the payment, what do I have to do?
After purchasing any service Social Up will discreetly send it to your Instagram profile, Tik Tok, Google My Business or YouTube channel.
How long does it take to receive the service I have purchased?
All orders are processed between 2 and 3 hours. Check out all the services below:
Followers: up to 48 hours (3000)
Likes: until 48 hours (3000)
Views: up to 48 hours (15000)
Comments: 3 per day
Tik Tok
Followers: up to 5 days (1000)
Likes: until 5 days (1000)
Views: up to 3 days (10000)
YouTube
Subscribers: up to 30 days (1000)
Likes: until 5 days (1000)
Views: up to 5 days (1000)
Comments: up to 5 days (50)
Watchtime: up to 30 days (1000)
Google My Business
5 star rating: 1 per week
Does my profile have to be in "Public" mode or can it be "Private"?
All profiles must be in “Public” mode. If you make a purchase and the profile is in “Private” mode you will lose the service and we will not refund you once the service has been submitted.
Is the purchase of Social Up services safe for my profile?
Yes, any of our services are Safe and will not affect your social networks.
Please note:
Instagram and Tik Tok:
Instagram and Tik Tok profiles less than 1 month old, sending followers has to be gradual to avoid being penalised and your account banned.
Why is the YouTube service slower?
Subscribers, views and watchtime processing is slower due to the constant policy updates from this social media. We guarantee quality traffic and do not want YouTube to take away views, subscribers or watchtime.
Can I request a refund?
Yes, you can, as long as your service is not in processing. Please contact us trought Contact Form. Please note that all orders are processed quickly.
How do I know that my service has been completed?
After your order is complete you receive an email with the information “your order has been processed”.
Is it necessary to provide a password to receive the service?
No passwords are required, just purchase the service and wait. Social Up processes all requests quickly.
I bought 1000 followers and 100 have disappeared, what do I need to do? Do I have a guarantee?
Our platform analyses all requests for 30 days, and if it detects any loss, it automatically sends the service to your social media.
I have purchased comments for my Instagram profile but have not submitted the content to comment on, what happens?
If you don’t submit content for Social Up to publish, we will comment emoticons ☺️ 😉 😍 🥰 😘 👌 👍.
What are the available payment methods?
- PAYEER
- MULTIBANK REFERENCE (Portugal Only)
- MBWAY (Portugal Only)